Effective Date: 11-10-2025

Welcome to Wispering Pines Studio (wisperingpinesstudio.com). By purchasing or using our website, you agree to the following policies, terms, and conditions. Please read carefully before placing your order.

1. Terms & Conditions

  • All items sold on this website are digital downloads only. No physical items will be shipped.

  • Files are delivered instantly after payment is confirmed.

  • Purchases are for personal use only, unless otherwise noted. Commercial use (resale, sublicensing, redistribution) is strictly prohibited without prior written permission.

  • All content, artwork, and designs are the intellectual property of Wispering Pines Studio. Unauthorized use may result in legal action.

  • We reserve the right to update pricing, products, and policies at any time without prior notice.

  • It is the customer’s responsibility to ensure compatibility of files with their software and devices.

2. Refund & Cancellation Policy

  • Due to the digital nature of our products, all sales are final.

  • Refunds, returns, or cancellations are not available once a file has been downloaded.

  • Exceptions apply only if:

    • You receive the wrong file, or

    • The file is corrupted or inaccessible.

  • If such an issue occurs, please contact us within 7 days of purchase. We will resend the correct file at no extra cost.

  • In the case of duplicate accidental purchases, please reach out with proof of order, and we will review for a refund or store credit.

3. Privacy Policy

  • We value your privacy. Your personal information (such as name and email) is used only for order processing and customer support.

  • We do not store payment details. All transactions are processed securely through trusted providers such as PayPal or Stripe.

  • We do not sell, rent, or share your information with third parties.

  • Our website may use cookies to improve your browsing experience. You may disable cookies in your browser if you prefer.

  • You may request deletion of your personal information by contacting us at the email below.

4. Limitation of Liability

  • Wispering Pines Studio is not responsible for:

    • Loss or damage caused by the use or misuse of our digital products.

    • Issues arising from incompatible devices or software.

    • Any indirect or incidental damages related to product use.

5. Contact Us

If you have any questions or concerns about these policies, please reach out:

📧 Email: wisperingpines25@gmail.com
 🌐 Website: wisperingpinesstudio.com